Get in Touch
Questions about a product, an existing order, delivery, returns, or shopping with MYRENOVA™?
Our customer support team is available to help with general inquiries and after-sales matters. To help us handle your request accurately, please provide as much relevant information as possible when contacting us.
Customer Support
Email
service@myrqena.com
Telephone
+86 755 8418 7272
+86 755 2853 8381
For order-related requests, email is recommended so that you can include your order details and any supporting information in the same message.
Business & Mailing Address
Shenzhen Saijin Technology Co., Ltd.
Building 3, Factory Unit 201 (Floors 1–4)
No. 58 Puxia Road, Liuyue North Community
Henggang Subdistrict, Longgang District
Shenzhen, Guangdong
China
About the Business Behind MYRENOVA™
MYRENOVA™ is owned and operated by Shenzhen Saijin Technology Co., Ltd.
Shenzhen Saijin Technology Co., Ltd. is the legal business entity responsible for operating the MYRENOVA™ online store and providing customer support associated with purchases made through this website.
Brand Name: MYRENOVA™
Legal Company Name: Shenzhen Saijin Technology Co., Ltd.
Customer Support Email: service@myrqena.com
Customer Service Phone: +86 755 8418 7272 / +86 755 2853 8381
How We Can Help
You may contact our support team regarding:
-
Product specifications or general product questions
-
Order status and purchase information
-
Shipping and delivery inquiries
-
Returns, refunds, or exchange requests
-
Incorrect, damaged, or missing items
-
Website or checkout questions
-
Other customer service matters relating to MYRENOVA™
For Faster Order Assistance
If your inquiry relates to an order you have already placed, please include:
-
Your order number
-
The name used when placing the order
-
The email address associated with the purchase
-
A brief description of the issue
-
Photos or other relevant information when appropriate
Providing these details at the beginning of your message can help us identify your order and respond more efficiently.
Contacting Us
You may email us at any time. Messages are reviewed and handled by our customer support team during normal business operations.
Please avoid sending sensitive payment information, passwords, or full card details by email or telephone.
We're Here to Assist
At MYRENOVA™, we aim to make communication clear and straightforward before, during, and after your purchase.
For assistance, contact us at:
service@myrqena.com
+86 755 8418 7272 / +86 755 2853 8381
MYRENOVA™ — operated by Shenzhen Saijin Technology Co., Ltd.