Payment & Checkout Information

At MYRENOVA™, we aim to make checkout clear, secure, and straightforward.

Payments placed through our online store are handled through supported third-party payment providers and the payment methods displayed to you during checkout.

Unless otherwise stated at checkout, order prices and payments are processed in United States Dollars (USD).

Available Payment Methods

The payment options available for your order will be shown during checkout and may vary depending on your location, device, issuing bank, or payment provider.

Depending on availability, supported methods may include:

  • PayPal

  • Major credit cards

  • Major debit cards

  • Other payment methods displayed on the checkout page

Please rely on the options shown at checkout as the current payment methods available for your purchase.

Paying Through PayPal

If PayPal is available and selected during checkout, you may be redirected to PayPal to complete the transaction.

Depending on PayPal's available options, you may be able to:

  • Sign in to an existing PayPal account; or

  • Complete payment using an eligible debit or credit card without creating a PayPal account

Payment details entered on PayPal's platform are handled in accordance with PayPal's own security procedures and applicable policies.

Once payment is successfully completed, you will be returned to our store or shown an order confirmation.

Credit & Debit Card Payments

Where card payment is available, eligible credit and debit cards will be displayed during checkout.

Card availability may depend on the payment gateway, your issuing bank, country or region, and other payment-provider requirements.

When completing a card transaction, please make sure that:

  • The billing information matches the records held by your bank

  • The card has sufficient available funds or credit

  • Online and international transactions are enabled when required

  • Any bank verification request is completed successfully

If a card is declined or authorization cannot be completed, your bank or card issuer may be able to provide additional information.

How Your Payment Information Is Handled

We take reasonable steps to support a secure checkout experience.

MYRENOVA™ does not intentionally require customers to send complete card numbers, security codes, or online banking passwords to us by email or telephone.

Payment information submitted through checkout is processed through the applicable payment provider or authorized payment gateway.

Depending on the provider, security measures may include encrypted transmission, fraud-prevention controls, and additional cardholder verification.

For your protection, never send us your complete payment-card details by email.

Payment Authorization

Submitting an order does not necessarily mean that payment has been finally accepted.

A transaction may be subject to:

  • Payment-provider authorization

  • Card issuer approval

  • Fraud-prevention screening

  • Verification of billing information

  • Additional authentication requested by your bank

If payment authorization fails, the order may not be successfully completed or may require another available payment method.

Charges and Currency Conversion

Our store displays the applicable order currency during checkout.

If your bank account or payment card uses a different currency, your bank or payment provider may convert the transaction and may apply:

  • Currency conversion rates

  • Foreign transaction fees

  • International payment charges

  • Other provider-specific fees

These charges, when applicable, are determined by your financial institution or payment provider and are separate from charges imposed by MYRENOVA™.

Payment Confirmation

After a successful checkout, you should receive an order confirmation through the contact information provided with your order.

Please review the confirmation carefully and contact us if you notice an incorrect order detail or payment-related issue.

For faster assistance, include your order number when contacting our customer support team.

Payment Questions

For questions regarding an order placed through MYRENOVA™, please contact:

Customer Support Email:
service@myrqena.com

Customer Service Phone:
+86 755 8418 7272
+86 755 2853 8381

For declined cards, authorization failures, currency conversion questions, or bank-imposed fees, you may also need to contact your card issuer, bank, or payment provider directly.

Business Information

Brand Name: MYRENOVA™
Legal Company Name: Shenzhen Saijin Technology Co., Ltd.
Business Address: Building 3, Factory Unit 201 (Floors 1–4), No. 58 Puxia Road, Liuyue North Community, Henggang Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Support Email: service@myrqena.com
Customer Service Phone: +86 755 8418 7272 / +86 755 2853 8381

MYRENOVA™ is owned and operated by Shenzhen Saijin Technology Co., Ltd.

Shenzhen Saijin Technology Co., Ltd. is the legal business entity responsible for operating the MYRENOVA™ online store and handling customer-facing services associated with purchases made through this website.

Secure, Clear & Convenient Checkout

Our goal is to provide customers with a payment experience that is easy to understand and supported by established payment-processing systems.

Always review your order total and the payment method shown at checkout before completing your purchase.