Website Terms & Conditions

Effective Date: September 11, 2026

Welcome to MYRENOVA™.

These Website Terms & Conditions (“Terms”) govern your access to and use of our website, online store, products, checkout functions, customer services, content, and other features made available through the site, collectively referred to as the “Services.”

MYRENOVA™ is owned and operated by Shenzhen Saijin Technology Co., Ltd.

Throughout these Terms, “MYRENOVA™,” “we,” “us,” and “our” refer to Shenzhen Saijin Technology Co., Ltd. where appropriate.

By visiting our website, creating an account, placing an order, or otherwise using the Services, you agree to these Terms and to any policies incorporated into them by reference.

If you do not agree with these Terms, please discontinue use of the Services.

1. Business Identity

The MYRENOVA™ online store is operated by:

Brand Name: MYRENOVA™
Legal Company Name: Shenzhen Saijin Technology Co., Ltd.

Business Address:
Building 3, Factory Unit 201 (Floors 1–4)
No. 58 Puxia Road, Liuyue North Community
Henggang Subdistrict, Longgang District
Shenzhen, Guangdong
China

Customer Support Email: service@myrqena.com

Customer Service Phone:
+86 755 8418 7272
+86 755 2853 8381

Shenzhen Saijin Technology Co., Ltd. is the legal entity responsible for operating this website and providing customer-facing services associated with MYRENOVA™ purchases.

2. Eligibility to Use Our Services

You may use our Services only if you are legally capable of entering into a binding agreement under the laws applicable to you.

If you have not reached the legal age required to enter into contracts in your jurisdiction, use of the Services should occur only with the involvement and authorization of a parent or legal guardian where permitted by law.

You may not use the Services for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Account Information

Certain website features may allow or require you to create an account.

If you create an account, you are responsible for:

Providing accurate and current information
Maintaining the confidentiality of your login credentials
Restricting unauthorized access to your account
Promptly updating information that changes
Informing us if you reasonably believe your account has been compromised

You are responsible for activities carried out through your account to the extent permitted by applicable law.

We may suspend or restrict access where we reasonably believe an account is being used fraudulently, unlawfully, or in violation of these Terms.

4. Product Information

We make reasonable efforts to provide accurate information concerning the products offered through MYRENOVA™, including:

Product descriptions
Images
Compatibility information
Materials
Dimensions
Features
Pricing
Availability

However, minor differences may occur.

For example, product colors may appear slightly different depending on:

Screen settings
Lighting conditions
Photography
Display calibration
Production variations

Such differences do not affect any statutory rights you may have where a product is materially different from its description.

5. Product Availability

Products are offered subject to availability.

We may, where reasonably necessary:

Update product specifications
Change product selections
Limit quantities
Temporarily remove products
Discontinue products
Correct product information

These changes may be made without prior notice, subject to any rights arising from orders already accepted.

Adding an item to your shopping cart does not reserve inventory.

6. Placing an Order

When you submit an order through our website, you are making an offer to purchase the selected products subject to these Terms.

Before submitting your order, please review:

Product selection
Quantity
Delivery address
Billing information
Shipping method
Order total

We may send an automated acknowledgment after receiving your order.

An acknowledgment that we have received your order does not necessarily mean that the order has been finally accepted.

7. Order Acceptance

An order may be subject to:

Payment authorization
Inventory availability
Fraud-prevention checks
Shipping availability
Verification of order information
Applicable legal or regulatory requirements

We reserve the right to decline or cancel an order where there is a legitimate reason to do so.

Examples may include:

Payment authorization failure
Suspected fraudulent activity
Incorrect pricing caused by an obvious error
Product unavailability
Delivery restrictions
Violation of these Terms

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.

8. Personal-Use Orders

Products available through MYRENOVA™ are primarily offered for ordinary consumer use.

Unless otherwise agreed in writing, customers may not use our website to:

Make unauthorized bulk purchases for resale
Circumvent purchase limits
Operate automated purchasing systems
Misrepresent their identity or purchasing purpose
Engage in fraudulent commercial activity

We may limit or decline unusually large or suspicious orders where reasonably necessary.

9. Prices

Product prices are displayed on our website and may change from time to time.

The price applicable to an order will generally be the price shown during checkout when the order is submitted, subject to correction of obvious errors where permitted by law.

Prices may vary because of:

Promotional offers
Currency
Destination
Product configuration
Market conditions
Applicable taxes

We may change future prices without prior notice.

10. Discounts & Promotional Offers

From time to time, MYRENOVA™ may offer:

Discount codes
Promotional pricing
Bundle offers
Limited-time campaigns
Shipping promotions

Promotions may be subject to separate conditions, such as:

Expiration dates
Minimum order amounts
Product exclusions
Geographic restrictions
Usage limits

Unless expressly stated otherwise, promotional offers cannot necessarily be combined.

We reserve the right to correct promotional errors or misuse, subject to applicable law.

11. Payment

Available payment methods are displayed during checkout.

Depending on availability, these may include:

PayPal
Credit cards
Debit cards
Other supported payment methods

You agree to provide accurate billing and payment information and confirm that you are authorized to use the selected payment method.

Payment transactions may be processed by independent payment providers.

MYRENOVA™ does not ask customers to send complete card numbers, security codes, or online banking passwords by email.

For more information, please refer to our Payment & Checkout Information page.

12. Taxes, Customs & Other Charges

The amount displayed during checkout will show the charges collected by us for the order.

For international deliveries, additional charges may sometimes be imposed by:

Customs authorities
Tax authorities
Carriers
Local governments
Brokerage providers

Unless the checkout specifically states that such charges are included or prepaid, customers may be responsible for applicable import duties or taxes imposed by the destination jurisdiction.

Mandatory consumer or tax laws will always take precedence where applicable.

13. Shipping & Delivery

Orders are processed and delivered in accordance with our Shipping & Delivery Policy.

Delivery dates and transit periods are generally estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays
Customs procedures
Weather
Public holidays
Postal disruptions
Remote-area delivery
Government restrictions

Nothing in these Terms limits any mandatory rights you may have in relation to delayed or undelivered goods.

14. Risk of Loss and Ownership

Ownership and risk associated with delivered products will be determined in accordance with applicable law.

Where mandatory consumer law requires the seller to remain responsible for goods until they are delivered to the customer or an authorized recipient, those protections will apply.

Nothing in these Terms is intended to transfer risk earlier than permitted by applicable consumer protection law.

15. Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible at:

service@myrqena.com

We will make reasonable efforts to accommodate your request.

However, once an order has entered fulfillment or been shipped, modification or cancellation may no longer be possible.

If cancellation cannot be completed, you may need to follow the applicable return process after delivery.

16. Returns, Refunds & Exchanges

Returns and refunds are governed by our Returns, Refunds & Exchanges Policy.

That policy explains:

Return eligibility
Return periods
Damaged products
Incorrect deliveries
Refund procedures
Exchange options
Statutory consumer rights

The Returns Policy forms part of these Terms.

17. Accuracy of Website Information

We aim to keep website information current and accurate.

However, occasional errors may occur in relation to:

Product descriptions
Images
Prices
Discounts
Availability
Specifications
Shipping information
Promotional content

Where permitted by law, we may correct typographical, technical, or factual errors.

If an error materially affects an order you have placed, we will take reasonable steps to notify you and provide an appropriate solution.

18. Intellectual Property

Unless otherwise stated, the content available through the MYRENOVA™ website may be owned, licensed, or lawfully used by Shenzhen Saijin Technology Co., Ltd. or its respective licensors.

Protected content may include:

Brand names
Logos
Product photographs
Graphics
Website layouts
Text
Videos
Illustrations
Design elements
Product descriptions
Other original content

Applicable copyright, trademark, and intellectual property laws may protect these materials.

19. Permitted Use of Website Content

You may access website content for personal and legitimate shopping purposes.

Unless permitted by law or expressly authorized by us, you may not:

Reproduce substantial portions of the website
Republish our content commercially
Copy product photography for commercial use
Modify or distribute protected materials
Use our trademarks without authorization
Scrape website content using automated systems
Remove intellectual property notices

Nothing on the website grants any license or ownership rights except where expressly stated.

20. Customer Reviews, Comments & Submissions

Where our website allows reviews, comments, images, feedback, or other submissions, you are responsible for the material you submit.

You must not submit content that:

Is unlawful
Is knowingly false or misleading
Infringes third-party rights
Contains malicious software
Contains unlawful threats or harassment
Violates another person's privacy

Where legally permitted, you grant us a non-exclusive right to use submitted content for purposes reasonably connected with operating, promoting, and improving our Services.

You remain responsible for ensuring you have the right to submit such content.

21. Feedback & Suggestions

You may voluntarily provide ideas, suggestions, or comments about our Services.

Unless separately agreed in writing, we may consider and use general feedback for business improvement without an obligation to compensate you.

This does not transfer ownership of your unrelated intellectual property to us.

22. Third-Party Services

Our website may rely on third-party providers for functions such as:

Payments
Shipping
Analytics
Advertising
Website infrastructure
Customer communications

These providers may operate under their own terms and privacy policies.

We are not responsible for independent third-party services beyond the extent required by applicable law.

23. External Links

Our website may contain links to independent websites.

A link does not necessarily mean that we:

Own the linked website
Endorse all of its content
Control its practices
Guarantee its availability or security

You should review the terms and privacy policies of third-party sites before using them.

24. Prohibited Activities

You may not use our website or Services to:

Violate applicable law
Commit fraud
Infringe intellectual property rights
Misrepresent your identity
Introduce viruses or malicious code
Attack or disrupt website infrastructure
Circumvent security measures
Scrape data without authorization
Collect personal data unlawfully
Send spam, phishing communications, or malicious messages
Interfere with another customer's use of the Services
Use automated systems to abuse checkout or promotional features

We may take appropriate measures to protect the website, our customers, and our business where prohibited activity is detected.

25. Suspension or Termination of Access

We may restrict or terminate access to certain Services where reasonably necessary because of:

Violation of these Terms
Fraud
Security risks
Illegal activity
Abuse of website systems
Serious misuse of customer accounts

Termination of website access does not automatically remove rights or obligations arising from transactions completed before termination.

26. Website Availability

We aim to keep our Services available and functioning properly.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may result from:

Maintenance
Security updates
Technical failures
Internet outages
Hosting issues
Third-party service disruptions
Events beyond our reasonable control

We may modify, suspend, or maintain portions of the website where reasonably necessary.

27. Product & Website Disclaimers

To the extent permitted by applicable law, the website and non-statutory features of the Services are provided on an “as available” basis.

We do not guarantee that:

The website will always be uninterrupted
Every website function will always be error-free
Every device or browser will display content identically
Third-party services will always remain available

However, nothing in these Terms excludes guarantees, warranties, remedies, or consumer rights that cannot lawfully be excluded.

28. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Saijin Technology Co., Ltd. will not be liable for losses that are:

Indirect
Unforeseeable
Purely consequential
Unrelated to a breach by us

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

This includes any liability that cannot legally be excluded under applicable consumer protection law.

29. Your Responsibility for Misuse

You may be responsible for losses reasonably resulting from your unlawful or unauthorized misuse of the Services.

Nothing in this section requires a consumer to indemnify us beyond what is enforceable under applicable law.

30. Events Outside Our Reasonable Control

We will not be responsible for failure or delay caused by circumstances outside our reasonable control, subject to applicable law.

Examples may include:

Natural disasters
Extreme weather
Government action
War or civil disturbance
Widespread transportation interruption
Major communications outages
Carrier network disruption
Customs interruptions

We will take reasonable steps to manage affected obligations where practical.

31. Privacy

Your use of the Services may involve the collection and processing of personal information.

Please review our Privacy & Personal Data Policy for information about:

Data we collect
How we use personal information
Cookies
Service providers
Marketing
Privacy rights
Contact procedures

The Privacy Policy forms part of our broader website policies.

32. Consumer Rights

These Terms are intended to operate alongside applicable consumer protection laws.

Nothing in these Terms is intended to remove, restrict, or waive rights that cannot lawfully be excluded.

Depending on your location, you may have statutory rights relating to matters such as:

Product conformity
Defective goods
Misdescribed products
Delivery
Cancellation
Refunds
Repairs or replacements

Where mandatory law provides stronger protections than these Terms, the mandatory legal protections will apply.

33. Governing Law

These Terms and the operation of the MYRENOVA™ store are generally governed by the laws applicable to Shenzhen Saijin Technology Co., Ltd. in the People's Republic of China, subject to mandatory consumer protection laws that may apply in the customer's country or region.

Nothing in this section deprives consumers of protections granted by mandatory laws that cannot be contractually waived.

34. Dispute Resolution

If you have a concern about an order or our Services, we encourage you to contact our customer support team first so that we can attempt to resolve the matter directly.

Please contact:

service@myrqena.com

If a dispute cannot be resolved informally, it may be handled by a competent court or other legally authorized dispute-resolution body in accordance with applicable law.

Nothing in these Terms prevents a consumer from using a dispute-resolution procedure or court that they are legally entitled to access under mandatory consumer law.

35. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply.

36. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive the right to enforce it later.

Any waiver must be interpreted in accordance with applicable law.

37. Entire Agreement

These Terms, together with policies expressly incorporated by reference, form the applicable agreement governing your use of our online store.

Relevant policies may include:

Privacy & Personal Data Policy
Shipping & Delivery Policy
Returns, Refunds & Exchanges Policy
Payment & Checkout Information

Where a specific policy contains terms applying to a particular transaction or service, that specific policy may supplement these Terms.

38. Changes to These Terms

We may update these Terms when reasonably necessary to reflect:

Changes to our Services
Changes to website functionality
Changes to operational practices
Changes to applicable laws
New security requirements

The most current version will be published on this page with an updated effective or revision date.

Material changes will apply prospectively where required by law.

39. Contact Information

Questions regarding these Terms, your order, or our Services may be directed to:

MYRENOVA™ Customer Support

Legal Company Name: Shenzhen Saijin Technology Co., Ltd.